Saudi customer experience and complaint management
Hear your customer before Google does
A smart customer-experience platform that collects reviews and complaints in real time and turns them into insights that help you improve service quality, raise customer satisfaction, and strengthen your organization's reputation.
Your customer scans a QR code at the table and it reaches the branch manager in seconds. No app, no extra hardware.
Founding price · limited time
SAR 149SAR 69per month
For our first 100 customers
Free 30-day trial
- From QR scan to manager alert
- 30 sec
- Live monitoring for every branch
- 24/7
- True bilingual UI with full RTL support
- AR / EN
- Built on privacy-by-design principles
- PDPL
Everything you need to run customer experience
From the moment a code is scanned to the moment a ticket is closed, in one platform your team understands on day one.
Total Complaints
128
In Progress
6
Resolved
119
Avg Rating
4.6
Ticket Volume Today
Issue Breakdown
Wait times peak between 8 and 9pm. Add a cashier at peak hour.
Sarah Al-Ghamdi
Waiting Time · 2 min ago
QR feedback capture
One code per branch or table. The customer just opens their camera, with no app and no account.
Real-time triage
Tickets land on the dashboard the instant they're submitted, with an audible alert, automatic categorization, and clear priority on what needs action now.
Daily AI summary
AI reads the day's feedback and writes a one-line summary plus a single practical action you can take immediately.
Customer satisfaction score
Average rating, star distribution, and share of happy customers, computed from every rating received rather than from complaints alone.
Protect your public rating
Unhappy customers reach you first. Happy ones are guided to share their review on Google Maps.
Arabic and English, natively
A fully right-to-left interface, with alerts and reports in your team's language, not a surface-level translation.
Three steps, no training required
Your team needs nothing more than a browser and a code printed on the table.
- 1
The customer scans
A QR code on the table or receipt opens your branch page directly, in the customer's language.
- 2
They rate or report in seconds
One star is enough. Anyone who wants to explain can write it out and attach a photo.
- 3
Your team acts immediately
An instant email alert, a ticket trackable from "New" to "Resolved", and a report at the end of the day.
See the platform in action
From QR scan to closed ticket in under two minutes.
Free 30-day trial
Request a demo
Fill in the form and we'll get back to you within one business day to set up your pilot branch.
Free 30-day trial
- From QR scan to manager alert
- Live monitoring for every branch
- True bilingual UI with full RTL support
- Built on privacy-by-design principles